Hospitality & Travel Review Benchmarks
Data from 60+ businesses • Updated November 01, 2025
Rating Trends Over Time
Trend Analysis
Ratings have declined by 0.10 points since 2025-07-12.
About Hospitality & Travel
Accommodation and travel-related services.
Includes: Hotels, motels, bed and breakfasts, travel agencies, resorts, vacation rentals, hostels
Key Insights
With a median rating of 3.95, this industry faces significant customer satisfaction challenges. The range between minimum (1.7) and maximum (5.0) ratings reveals significant variability in customer experiences across businesses.
In the Hospitality & Travel sector, the median rating of 3.95 indicates a strong performance, though the average rating of 3.87 suggests some variability, with the top 25% achieving ratings above 4.6.
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