Healthcare & Wellness Review Benchmarks
Data from 180+ businesses • Updated November 01, 2025
Rating Trends Over Time
Trend Analysis
Ratings have improved by 0.20 points since 2025-07-12.
About Healthcare & Wellness
Medical and health-related services focused on patient care and wellness.
Includes: Medical clinics, hospitals, urgent care centers, wellness centers, physical therapy offices, chiropractic clinics, mental health practices
Key Insights
With a median rating of 4.3, this industry has moderate customer satisfaction with room for improvement. The range between minimum (1.5) and maximum (5.0) ratings reveals significant variability in customer experiences across businesses.
In the Healthcare & Wellness category, the median rating is 4.3, surpassing the average of 4.08, while the 75th percentile at 4.6 indicates a positive skew in ratings.
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