Industry Analysis

What Are Your Patients Really Saying Online?

AI analysis of your practice's reviews reveals the patterns driving patient satisfaction — and what's quietly pushing patients to competitors.

Up to 300 Reviews Analyzed
$99 One-Time
20+ Page Report

The Problems Hiding in Your Reviews

Patients choose healthcare providers based on reviews more than ever — 72% read online reviews before booking a new doctor. But most practices only see individual complaints, not the patterns. When 40% of your negative reviews mention front desk issues, that's a fixable problem hiding in plain sight.

Long wait times frustrating patients

Front desk and scheduling complaints

Bedside manner concerns you haven't heard

Billing and insurance confusion driving 1-star reviews

Healthcare & Wellness Benchmarks

Based on our analysis of 60 businesses nationwide, here's how the industry stacks up.

4.4 Median Rating
4.28 Average Rating
4.7 Top 25% Threshold
2.5 – 5.0 Rating Range

In the Healthcare & Wellness category, the median rating is 4.4, slightly higher than the average of 4.28, with a 75th percentile at 4.7, indicating a positive distribution among 60 businesses.

What Your Report Reveals

1

Sentiment Breakdown

See exactly what percentage of reviews are positive, negative, and neutral — broken down by theme.

2

Key Themes & Patterns

Your reviews analyzed across themes like Wait Times, Staff Communication, Bedside Manner, and more — with real customer quotes.

3

Competitive Comparison

See how your reviews compare to practices in your area and industry benchmarks.

4

Prioritized Action Plan

Not vague advice — specific things to fix this week, ranked by impact on your rating.

Themes We Analyze

Wait Times Staff Communication Bedside Manner Scheduling Billing Facility Cleanliness

Plus dozens of additional themes our AI detects automatically from your specific reviews.

$99 One-Time — No Subscription

Optional Yelp reviews: +$10

Up to 300 Google reviews analyzed
20+ page professional report
Industry benchmark comparison
No insights = no charge, guaranteed
Analyze My Practice