Industry Analysis

What Are Your Auto Shop Reviews Really Saying?

AI analysis reveals the trust signals and red flags in your customer reviews — and exactly what to fix to earn more repeat business.

Up to 300 Reviews Analyzed

$99 One-Time

20+ Page Report

Analyze My Auto Shop See a Sample Report

The Problems Hiding in Your Reviews

Trust is everything in auto services. A single review mentioning 'unnecessary repairs' or 'hidden fees' can scare off dozens of potential customers. Our analysis reads hundreds of your reviews to find the patterns — are pricing complaints isolated, or is there a systemic trust issue you need to address?

Pricing transparency concerns eroding trust

Repair timeline complaints you're missing

Communication gaps during service

Trust issues with upselling or unnecessary repairs

Auto Services Benchmarks

Based on our analysis of 60 businesses nationwide, here's how the industry stacks up.

4.7 Median Rating

4.61 Average Rating

4.8 Top 25% Threshold

3.7 – 4.9 Rating Range

Auto Services shows a strong performance with a median rating of 4.7, while the average rating at 4.61 indicates slight variability; the 75th percentile at 4.8 highlights top-tier service quality.

View All Industry Benchmarks

What Your Report Reveals

Sentiment Breakdown

See exactly what percentage of reviews are positive, negative, and neutral — broken down by theme.

Key Themes & Patterns

Your reviews analyzed across themes like Pricing Transparency, Repair Quality, Communication, and more — with real customer quotes.

Competitive Comparison

See how your reviews compare to auto shops nearby and industry benchmarks.

Prioritized Action Plan

Not vague advice — specific things to fix this week, ranked by impact on your rating.

Themes We Analyze

Pricing Transparency Repair Quality Communication Wait Times Trust Customer Service

Plus dozens of additional themes our AI detects automatically from your specific reviews.

$99 One-Time — No Subscription

Optional Yelp reviews: +$10

Up to 300 Google reviews analyzed

20+ page professional report

Industry benchmark comparison

No insights = no charge, guaranteed

Analyze My Auto Shop