B2B & Professional Services Review Benchmarks
Data from 60+ businesses • Updated November 01, 2025
Rating Trends Over Time
Trend Analysis
Ratings have remained stable since 2025-07-12.
About B2B & Professional Services
Business-to-business, technology, and professional consulting services.
Includes: Consulting firms, marketing agencies, IT services, internet service providers (ISPs), telecom companies, web hosting, cloud services, printing services, staffing agencies, web design
Key Insights
With a median rating of 4.9, this industry maintains exceptionally high customer satisfaction. The range between minimum (1.7) and maximum (5.0) ratings reveals significant variability in customer experiences across businesses.
In the B2B & Professional Services sector, the median rating of 4.9 exceeds the average of 4.63, with a notable spread from 1.7 to 5.0, indicating high performance consistency among top performers.
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